I have over 20 years of experience in designing, deploying, and managing carrier-grade core networks and services (including WiMAX/Pre-4G and FTTH/FTTO), as well as National and International Internet Exchanges (IX). My career has ultimately led me into the cybersecurity realm, spanning roles across end-users, system integrators, value-added distributors, and international cybersecurity vendors.
With experience spanning the entire digital defense spectrum, I have evolved from an ISP Core Infrastructure Engineer into a Cybersecurity Leader and CISSP-certified expert. My career is defined by a unique carrier-grade perspective, blending deep technical roots in telco-scale networks with the strategic commercial management of Managed Security Service Providers (MSSPs) and Systems Integration (SI) divisions.
Fluent in speaking, reading, and writing English, Chinese, Cantonese, Malay, and Taiwanese. This diverse linguistic capability provides a strong communication foundation to effectively serve regional MNCs.
With more than 10 years of experience in telecommunication-grade network design, implementation, and operations, I possess a proven ability to produce high-level and low-level network diagrams (HLDs/LLDs) and technical presentations, as well as translate complex technical solutions into clear business requirements.
A proven record of establishing, scaling, and managing multi-million MYR cybersecurity business lines. By optimizing delivery frameworks and structuring high-value solutions, I successfully increased project profit margins by more than 150%
A proven track record of leading high-performance teams across NOC or SOC operations, Service Level Management (SLA), and critical incident oversight.
Deep expertise in Zero Trust Network Architecture (ZTNA), Cloud Security (Azure/AWS), and Network Micro-segmentation.
Extensive experience navigating complex regulatory and risk landscapes. Specialized in aligning enterprise infrastructures with stringent frameworks, including Bank Negara Malaysia's Risk Management in Technology (BNM RMiT) policy, Payment Card Industry Data Security Standard (PCI DSS), and the Personal Data Protection Act (PDPA).
Understand, utilizing Framework such as MITRE ATT&CK, OWASP, NIST, CIS, SOC2 and etc